Responsibilities

As an active participant in the maintenance of your health and the receipt of medical service, YOU are responsible for:

• Reading your HMO Benefit Manual, having knowledge of your benefits, referral procedures and co-payments.



• Establishing a relationship with your primary care physician by:
1. Making an appointment for an initial visit and physical.
2. Assisting your new primary care physician in becoming familiar with your health status by transferring your past medical records.
3. Presenting for your appointment at the scheduled appointment time or allowing your physician’s office a minimum of 24 hours notice of the need to cancel.



• Notifying your primary care physician of any medical emergency.



• Cooperating and communicating with your physician with recommended treatment plans.



• Discussing any part of your care that you do not understand with your Primary Care Physician.



• Providing your insurance card, upon request. You will be asked to show your card anytime you visit the doctor, receive tests, upon admission to a hospital, receive emergency room care and/or receive a prescription.

Because, insurance plans are designed by your employer benefits may vary. There may be some services you require which are NOT COVERED by your managed care policy. Please make sure you read and are familiar with your handbook and plan. If you have any questions regarding a particular benefit, please contact your HMO.

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